Privacy Policy
Summary: We collect only what we need to process your purchase and deliver the product. We do not sell your data. We use Stripe for payment processing. You can request deletion of your data at any time.
1. Who We Are
PromptSharp is a product of ECWE Ventures LLC ("we," "us," "our"). Contact us at hello@promptsharp.ai.
2. Information We Collect
When you purchase PromptSharp, we collect:
- Email address — for order confirmation and product delivery
- Payment information — processed by Stripe; we do not store card details
- Name — for billing purposes, if provided
When you visit our website, we may collect standard server logs (IP address, browser type, referring page, time of visit) for security and analytics purposes.
3. How We Use Your Information
- To process and fulfill your purchase
- To send product delivery and order confirmation emails
- To send product updates (you may unsubscribe at any time)
- To respond to support requests
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We share data only with:
- Stripe — for payment processing (Stripe Privacy Policy)
- Email service providers — for transactional email delivery
- Law enforcement — when required by law
5. Data Retention
We retain your email address and purchase records for up to 7 years for legal and accounting purposes. You may request deletion of your data at any time; we will delete non-legally-required records within 30 days.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, email hello@promptsharp.ai. We will respond within 30 days.
7. Cookies
We use essential cookies only — for session management and Stripe checkout. We do not use tracking or advertising cookies.
8. Security
We use industry-standard measures to protect your data. Payment processing is handled entirely by Stripe and is PCI-DSS compliant. We do not store payment card information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email to purchasers. Continued use of the Product after changes constitutes acceptance.
10. Contact
Privacy questions: hello@promptsharp.ai